How should your support sound?
Quick Policies
These prevent AI from making up information about refunds, shipping, etc.
See It In Action
Example showing how AI will improve messages in your style
Before
hi, ur order hasnt shipped yet becuz its out of stock. sorry
↓ AI improves ↓
Example: After AI Improvement
✨ What happens next?
- Your AI assistant is activated - Ready to improve messages
- All Gorgias messages get AI suggestions - One-click improvements
- Customize further anytime - Refine in Settings to boost quality
💡 Tip: Visit Guided Customization to reach 90%+ quality in 10 minutes