Set up Vellix Assist

Connect in 4 easy steps

1 Connect Gorgias
2 Secure OpenAI
3 Install Extension
4 Run Analytics
Step 1

Connect your Gorgias workspace

Launch the official OAuth flow and you'll land right back here once you approve.

Awaiting connection
.gorgias.com
Enter your workspace subdomain
Step 2

Securely store your OpenAI credentials

Paste your organization's API key once. We vault it using AES-256, scoped to your workspace. You can rotate or remove it anytime.

Key required
Advanced options โ–พ
Only hashed key fingerprints are stored in application logs.
Step 3

Install the Vellix Chrome extension

The extension streams in-product AI suggestions and captures agent feedback. We'll detect it in real time once installed.

Waiting for installation

Install from Chrome Web Store

Launch the Chrome Web Store in a new tab and add Vellix Assist. You'll need permissions for tabs, storage, and active tab.

Listening for extension ping...

Hand off with QR

Share this with a teammate to complete the install on their machine. We'll notify you once their browser connects.

QR Code placeholder

Connection health

Last extension ping โ€”
Chrome version Detecting...
Permissions Awaiting install
Step 4

Launch baseline quality analytics

Pick your sample window and budget. We'll stage agent messages, grade them with your OpenAI key, and send you a detailed scoring dashboard.

Prerequisites incomplete
Gorgias OAuth Not connected
OpenAI key Missing
Extension status Not detected
Complete the earlier steps first.
We'll redirect you to your dashboard with live progress once things are running.
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